Wondershare Reviews
Based on 39 customer reviews and online research, wondershare.com has a consumer rating of 4.1 out of 5 stars, indicating that most customers are very satisfied with Wondershare.
5 Stars(26)
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4 Stars(5)
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3 Stars(1)
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2 Stars(0)
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1 Star(7)
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How would you rate Wondershare?
Top Reviews
I was looking software which would assist us with mind mapping and mapping some of our corporate processes. Edraw seemed to fit the bill. I went on the website, saw that it had a desktop and online version and made the purchase. Much to my dismay, I learned that the online edition was not included my purchase. It was just the desktop version. I don't think anyone would have assumed the online version wasn't built into the pricing based on the website text. I found this to be very misleading. I approached the company for a refund and was promptly refused.
This company offers a money-back guarantee but then requires you jump through hoops to claim it, including attaching application logs that I couldn't get to work without Googling how to do it on my Mac using the Console app. That's a bit beyond the average user and shows they really want to make it as difficult as possible to get a refund. I would not recommend this company at all.
Customer Reviews (39)
I worked on a job all night just to have the program keep crashing. I’ve tried calling the 24hr support line, but no answer. So frustrating.
I had Yammy for my representative. Very nice person and very knowledgeable too. Thanks Yammy
Easy to use, however, WHY ON EARTH DOES IT COST OVER 40 DOLLARS. It just leaves me with a big ugly watermark!
This company offers a money-back guarantee but then requires you jump through hoops to claim it, including attaching application logs that I couldn't get to work without Googling how to do it on my Mac using the Console app. That's a bit beyond the average user and shows they really want to make it as difficult as possible to get a refund. I would not recommend this company at all.
The support team is so kind and very patient they answer very quickly to their customer !!!!
The staff was nice. Too bad they couldn't see the files, but it doesn't matter. Hope to get my refund soon
I own a small business as an importer of connectors and cables from Asia. It is very difficult for me to get documents from my vendors to support the products I import and sell. If I am able to get documents, It is very important for me to be able to modify the PDF documents to make them my companies documents. PDFelement 6 Pro and PDFelement 7 Pro are both very good programs that allow me to manipulate the documents from my vendors. I am able to remove and add information to the PDF documents to make the documents my company documents. I truly recommend both versions. I am more familiar with PDFelement 6 Pro and tend to use this program more often. Kudos to Wondershare for a really good PDF modification tool.
At first time it wasn’t easy to use but, the customer service was very helpful they were responding quickly with the solution then i can get the service ????????
Just i see the financial cost was very expensive, the program I downloaded it’s ‘whatsup transferring’ and it’s really cost a lot for just this simple thing ☹️ And i only used it once ????????♀️
Great support, very impressed. Needed to activate my software again, was done in an instant with no hassle.
I found a great support by chat to support during every step. On internet, PDFelement is well rated and I've just tried it. Everything is user friendly and useful.
I've changed the version and the support helped me to transfer the licence to the new version, and helped me with some effects that were not showing up. Really great support, 5 Stars.
Recommend the product also, very easy to use and a lot of effects to play with.
It was a wonderful experience with wondershare. I purchased Dr.Fone a year back which was a great tool for shifting my stuff. While purchasing I did not notice automatic payment method and a year later it was automatically deducted which I didn't want. I approached their support team. Ms. Flora was so kind to consider my request for subscription cancelation and arranged refund on the same day. My whole hearted appreciations to Wondershare Support Team and Ms. Flora in special. Thanks once again team. Wishing a great future for Wondershare.
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